Terms & Conditions

  • These terms apply to your use of the ‘BMW Shop’ website.
  • The Website allows you to purchase lifestyle, Genuine Parts and Accessories by paying the required amount set out on the Website using your credit card via a third-party payment provider (Payment Gateway Provider) to an authorised BMW dealer (the Service) 
  • To be eligible to use the Service you must be aged over 18 years and be an Australian resident residing in Australia.
  • By placing an order you accept and agree to these terms and you warrant that you are in compliance with these terms and will comply with these terms.
  • An order placed by you is an offer by you to purchase the particular goods and is subject to review and acceptance and will only become binding if and when it is accepted by us.
  • We reserve the right to accept or reject an order for any reason, including if the requested product is not available, if there is an error in the price or the product description posted on the site or an error in the order.
  • Where we accept an order this results in a binding agreement between you and us for the supply of the relevant product/s.
  • You cannot cancel or vary an order once it is accepted except by mutual agreement.
  • If we reject an order, we will endeavour to notify you of that rejection as soon as reasonably practicable.
  • All images shown are for illustrative purposes only and are displayed by way of example. Actual parts and accessories may differ slightly. Please check that the part or accessories’ design, features and technical specifications are suitable available and fit for your vehicle or application prior to purchase.
  • Prices shown are inclusive of GST. At the time of your purchase you will also be advised about any other applicable costs and charges, for example shipping costs and credit card fees.
  • Please be aware that additional parts and or other costs related to the installation of the parts or accessories may be required. This may include but is not limited to items such as installation, paintwork, consumables and other associated parts/accessories.
  • Prices are subject to change without notice
  • Order will be deemed to be received at order confirmation
  • Items ordered for Collection at the Dealership will be held for a period of 30 days only, if the item is not collected within this timeframe the order will be cancelled and a full refund will be processed. A handling charge of XX% may be deducted from the refund.
  • We endeavour to deliver within any timeframes provided however such timeframes are indicative only. Delivery times may be delayed due to traffic or other unforeseen circumstances and there will not be a refund or discount applicable for late deliveries.
  • You must be available at the time of delivery to accept receipt of the goods. If you are not available then:
    • You authorise us to leave the goods in a place that we deem safe;
    • If we determine that there is not a safe place to leave the goods we may leave a calling card provided details of where the goods can be collected by you; or
    • We may not be able to deliver the goods. In this event, the goods may be returned to sender, in which case we will contact you to arrange appropriate alternative arrangements and a further delivery fee may apply.
  • We are not liable if an incomplete or incorrect address is listed by you in your order.  If the address is incorrect and the products are delivered to an incorrect address, we will not be obliged to issue you a refund if the goods are lost.  If the address is incorrect and the products cannot be delivered, and are returned to us, then you may be required to pay an additional delivery or shipping charge for the products ordered to then be sent to the correct address.
  • Title to goods shall not pass to you until payment has been received in full by us
  • All goods are subject to manufacturer’s warranty terms and conditions
  • If you are a consumer within the meaning of the Australian Consumer Law you have certain rights and remedies available to you that cannot be excluded, restricted or modified. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. All other warranties and representations are excluded, except those which are non-excludable in law, including the Australian Consumer Law. For clarity, these terms are subject to any non-excludable rights and remedies provided by the Australian Consumer Law.
  • To make a warranty claim, please contact us at the service address or phone number provided on this invoice with details of the claim. Please discuss your warranty claim with us BEFORE returning any goods, as there are circumstances where we will not be responsible for costs you incur in relation to the return of goods.
  • Without excluding, restricting or modifying the rights and remedies to which you may be entitled under the consumer guarantees provisions of the Australian Consumer Law or our liability under those provisions:
    • our liability to you will in all other cases be limited to the cost of re-supplying or repairing, or paying the costs of repairing any goods, or supplying equivalent goods;
    • our liability to you for loss or damage of any kind arising out of this agreement or in connection with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability is in contract, tort (including negligence), under any statute or otherwise.
  • To the extent permitted by law, no party will be liable for any indirect, special, incidental, economic or consequential loss or damage, or any loss of revenue, income, profits, data, goodwill, business, opportunities or anticipated savings, arising out of, in relation to or in connection with these terms or the supply of any products by us, including without limitation, lost profits or damage suffered as a result of claims by any third person.
  • Nothing in these terms will be taken to constitute a transfer, assignment or grant of any ownership of, or licence rights to, any copyright or other intellectual property rights unless otherwise expressly stated.
  • You acknowledge and agree that:
    • our website and its content, product brands, trade marks, logos, labels and associated get-up (Intellectual Property) are protected by copyright and other intellectual property laws and treaties;
    • all intellectual property rights subsisting in or in connection with the Intellectual Property belong or are licensed to us; and
    • you will not obtain any title to (and these terms will not in any way transfer or assign to you) any part of the Intellectual Property.
  • These terms constitute the entire agreement between the parties about its subject matter and supersedes all previous representations, understandings and agreements in connection with that subject matter.      
  • If a provision of these terms is illegal or unenforceable in any relevant jurisdiction, it may be severed for the purposes of that jurisdiction without affecting the enforceability of the other provisions of these terms.
  • These terms will be governed by and construed in accordance with the laws of New South Wales and the parties submit to the exclusive jurisdiction of the New South Wales courts and any courts which have jurisdiction to hear appeals from those courts.